# 3. 儲值後，沒有收到水晶

如果您儲值後，未收到**水晶**，請先記下當前的**水晶數量**，並試著重新啟動遊戲或點擊「**家**」。

如果重新啟動遊戲或點擊「**家**」之後，還是**沒收到水晶**，請耐心等待**24小時**。

如果還是未收到，請截圖並提供訂單資料，聯繫客服處理。

Google請提供交易ID(GPA.xxxx-xxxx-xxxx-xxxx)，可透過以下方法查詢： 1.購買成功後，Google會寄送訂單收據。 2.前往這個網址：<http://pay.google.com/，找尋您的訂單。>

Apple請提供開立發票通知截圖。

如果還是未收到，請聯繫客服處理。

<mark style="background-color:orange;">**<raidersrumbleCS@bloxmith.com>**</mark>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://raidersrumble.gitbook.io/faq/fan-ti-zhong-wen/3.-chu-zhi-hou-mei-you-shou-dao-shui-jing.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.